Today Peterbilt Motors Company announced the addition of Over-the-Air (OTA) updates for the PACCAR MX engines and aftertreatment systems beginning in December.
The technology will leverage the existing SmartLINQ® Remote Diagnostics hardware and the PACCAR Solutions portal, along with a new mobile app, to deliver secure software updates remotely.
“The ability to perform Over-the-Air software updates represents a major enhancement to customer uptime. Peterbilt customers can now download the latest software anytime, anywhere, without the need to travel to a dealer location,” said Jason Skoog, PACCAR Vice President and Peterbilt General Manager. “The new PACCAR OTA mobile app works seamlessly with the PACCAR Solutions portal to provide a fast and secure connection and the ability to manage single units or the entire fleet, furthering efficiency and ease of use.”
OTA functionality will be available to Class 8 Peterbilt customers with an engine model year 2017 or newer PACCAR MX-11 or MX-13 Engine and an active SmartLINQ subscription. Beginning in December, customers will be able to request the software updates via the PACCAR Solutions portal. The PACCAR OTA mobile app is available for iOS and Android devices.
With the introduction of Over-the-Air updates, Peterbilt expands a comprehensive suite of uptime services offered on its vehicles and supported through the fastest-growing Class 8 dealer network in North America. Over 113,000 vehicles are equipped with SmartLINQ Remote Diagnostics functionality and customers are able to manage service events online through the PACCAR Solutions Service Management portal. Peterbilt dealers also offer Rapid-Check expedited diagnostics services and mobile service units throughout North America.
“The implementation of Over-the-Air capability demonstrates our ongoing commitment to customer solutions that drive uptime every day,” added Skoog. “Our best-in-class vehicles are supported by industry-leading technologies and the best dealer network in the industry,” Skoog said.
October 28, 2019