PETERBILT MANITOBA NAMED PETERBILT FIRST CLASS SERVICE EXCELLENCE DEALER OF THE YEAR
DENTON, Texas (February 23, 2017)
Peterbilt named Peterbilt Manitoba as Peterbilt First Class Service Excellence Dealer of the Year. Peterbilt Manitoba has the highest dealer group performance for First Class Service Excellence.
"Whether it’s advanced diagnostic equipment to assess and repair problems quickly or highly skilled technicians who know your application and vehicle, the Peterbilt dealership network sets the bar high when it comes to maximizing our customers’ uptime," said Mike Conroy, Director of Field Service. "The First Class Service Excellence Award recognizes the best of the best, and is a true testament to Peterbilt of Manitoba and their commitment to customer satisfaction."
Peterbilt service locations were measured by First Class Service Excellence performance criteria. Peterbilt Manitoba had the highest comprehensive dealer group score.
Doug Danylchuk, Dealer Principal, accepted the award at Peterbilt’s annual Dealer Meeting. In addition to the dealer awards, the two-day business meeting included presentations and breakout sessions, with focused reviews of the enhanced SmartLINQ connected truck technology and PACCAR’s position on the competitive landscape of the commercial vehicle industry.
"We are proud to receive the First Class Service Excellence award from Peterbilt," said Doug Danylchuk. "Our team recognizes the importance of servicing our customers and providing premium care for the PACCAR MX engines. Measuring the service performance of dealer groups within the Peterbilt network makes us all rise to the occasion and improve our customers’ experiences."
About Peterbilt Motors Company
Peterbilt Motors Company, located in Denton, Texas, has a global reputation for superior quality, industry leading design, innovative engineering and fuel efficient solutions, and is recognized as the "Class" of the industry. Peterbilt provides a comprehensive array of aftermarket support programs through its 350-plus North American dealer locations that complement its full lineup of on-highway, vocational and medium duty products, including alternative fuel vehicles. Peterbilt offers industry leading service and support, including preventive maintenance plans, expedited Rapid Check diagnostic services, automated parts inventory replenishment and 24/7 complimentary Customer Assistance through 1-800-4-Peterbilt. For more information about Peterbilt, visit www.peterbilt.com.
Peterbilt is a PACCAR Company, traded publicly on the NASDAQ as PCAR.