In careers that startedwith a large equipment rental firm, Onderko and Jones learned that equipment renters have many of the same needs that equipment buyers have. They require dependability out of their equipment, and they understand that the equipment they operate is part of their branding experience as well. “Equipment availability is very important to our customers,” notes Onderko, who says he will continue replacing lesser trucks in the BMERCdump fleetwithModel 335s andModel 340s due to customer demand.
“If they need it,we’ve got to have it, and it’s got to be ready to go to work. “And another important factor to them is the image they present to their customer. They understand that they need to look professional to their clientele. Peterbilt equipment helps them present that image, whether they actually own it or not.” If Onderko and Jones soundwell-versed in explaining the value of operating Peterbilts to their customers, understand that they also apply the same reasoning to themselves as end users. All of the equipment they rent out has some service agreement in place, and that can require BMERC to run out to a customer jobsite to service some of their equipment since most of it is not easily transported back to the shop. For this they’ve specially outfitted four Peterbilt Model 335s as service trucks, carrying everything from a 10,000-lb. crane, to 55-gallon drums of lubricants and fluids, to the service technicians’ tools.