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Preventive Maintenance

Peterbilt TruckCare Preventive Maintenance: The Managed Maintenance Program That Pays.

Preventive Maintenance, the smart way to...

  • Control costs
  • Increase productivity
  • Optimize truck performance
  • Minimize downtime
  • Protect your equipment investment and your commitments

For a free, no-obligation quote on TruckCare Preventive Maintenance, call 1-800-4-PETERBILT and ask for Mike Hottinger.
Please have on hand all details about your truck, including:

  • Year and model
  • Vehicle identification number (VIN)
  • Major component manufacturers and models
  • Name of your Peterbilt dealership, if applicable

Convenient, Predictable Expense Control

Budgeting for preventive maintenance (PM) has never been this easy or predictable. You can pay for the program up front, make monthly payments, or even consolidate all your truck-related expenses. Why not finance your truck purchase, extended warranty and preventive maintenance program in a single package through your participating Peterbilt dealer?

Trouble-Free Scheduling Anywhere in North America

Simply call 1-800-4-PETERBILT (1-800-473-8372) to schedule your next PM service in accordance with the time and mileage you've contracted to cover. Your Peterbilt TruckCare representative has instant access to your complete preventive maintenance profile and your service agreement. They'll contact your nearest Peterbilt dealer, make the appointment, pre-authorize the service and handle payment for contracted services. It's quick, convenient and you'll be back on the road in no time.

Expert Service You Can Trust

Experienced, factory-trained technicians team with the state-of-the-art diagnostic equipment to deliver quick, efficient, quality service, backed 100% by Peterbilt. Supported by Peterbilt's extensive parts distribution system, Peterbilt dealers also represent the fastest way for you to get the parts you need at a competitive price.

Comprehensive Record-Keeping

We even handle the books for you. As a PM subscriber, you'll have access to our web-based Maintenance Manager, where you'll be able to track the work Peterbilt dealers have performed on every covered vehicle and you can enter your own notes as well. These comprehensive maintenance records are the ideal backup for audits and invaluable in proving responsible upkeep at resale time.

A Maintenance Schedule You Direct, in a Package You've Chosen

You can choose from a menu of maintenance schedule choices made up of different service levels. They range from basic "inspections" to comprehensive, complete chassis service packages, including annual government inspections.

Choose Your Level of Service

This chart shows the types of service levels available under the PM program. These are the building blocks that can be customized into a maintenance schedule to meet your unique requirements.

LEVEL DESCRIPTION
A Chassis lube plus 41-point inspection.
S Lube, oil and filter plus 75-point inspection.
B Lube, oil and filter plus 121-point inspection.
C-1 (Year 1) Lube, oil and filter plus 147-point inspection.
C-2 (Year 2) Level C plus power steering filter, frame fastener retorque, inspect rear axle alignment, rear axle and front hub lubrication change, and engine coolant replacement.
C-3 (Year 3) Lube, oil and filter plus 147-point inspection and air dryer desiccant cartridge change.
C-4 (Year 4) Level C-2 plus transmission lubricant change.
C-5 (Year 5) Lube, oil and filter plus 147-point inspection.

Check Out Your Options

To determine which of the following Preventive Maintenance options are right for you, talk to your Peterbilt sales representative. Options can be customized to precisely fit your unique operating requirements, and are made up of combinations of the service levels above.

QuickCare QuickLube Service

  • Lube, oil, filter plus 20-point inspection
  • No appointment or contract necessary
  • Competitively priced

Preventive Maintenance Option 1

  • Lube, oil, filter plus 75-point inspection
  • Priority scheduling and service
  • Central recordkeeping
  • 1 to 5 year packages available
  • Flexible payment plans

Preventive Maintenance Option 2
Includes all the features of Option 1, plus:

  • Lube, oil, filter plus inspections up to 147 points
  • Meets annual federal inspection requirements
  • Maintains basic warranty coverage
  • Pre-defined maintenance schedule and comprehensive coverage

Preventive Maintenance Option 3
Especially for new trucks, Option 3 offers all of the features of Option 2 and extended warranties that can be purchased for the following components:

  • Basic Vehicle
  • Engine
  • Transmission
  • Axle
  • HVAC
  • Starter/Alternator

Preventive Maintenance Option 4
Flexibility is the key to Option 4, which is designed for fleets that have existing maintenance facilities but still need to have some services performed on the road. In this cost-plus, pay-as-you-go service, the fees equal PM service costs plus an administration fee of 8%. Key reasons to choose this option include:

  • The option of partial outsourcing of PM and repair work when and where it's needed
  • Payment by Peterbilt TruckCare at time of service, with follow-up billing to the fleet
  • The benefits of the Peterbilt TruckCare PM services within the pay-as-you-go system ... consistent service and inspection at any Peterbilt dealer in North America ... consistent flat-rate pricing ... toll-free scheduling and priority service ... central recordkeeping ... centralized billing using the TruckCare services card or other approved payment method

Preventive Maintenance Option 5
Let Peterbilt TruckCare manage your fleet's care. For a set monthly fee per tractor and/or trailer plus net cost for all maintenance work, we'll take care of your fleet. Features of Option 5 include:

  • Fixed monthly management fee
  • All PM and repair work billed at net (no mark-up!)
  • Maintenance consulting (we'll work with you on optimizing PM intervals and recommend equipment specs when you're buying new trucks)
  • Warranty management (we'll assist you in minimizing un-recovered warranty expense)
  • Full system and administrative support

There's a PM Program That Matches Your Needs - Call for a Quote Today

At only pennies per mile, Peterbilt's TruckCare Preventive Maintenance Program costs less than you might think-and can be a lot less than performing your own maintenance. In fact, when you consider all the added expense associated with running your own shop, it's a much more affordable alternative. We'd like to prove it to you. Contact us. Talk with your Peterbilt sales representative or call 1-800-4-PETERBILT and talk with Mike Hottinger. We'll prepare a detailed quote that demonstrates this is a managed maintenance program that pays.