THE LARSON GROUP NAMED NORTH AMERICAN PARTS AND SERVICE DEALER OF THE YEAR
(February 23, 2017)
Citing a commitment to support and service that spans the entire truck ownership experience, Peterbilt has named The Larson Group as the 2016 North American Parts and Service Dealer of the Year.
"Every member of our team is committed to creating an unparalleled ownership experience for our customers, and that includes maximizing their uptime and minimizing their costs for the entire life of their truck," said Glenn Larson, President and Dealer Principal of The Larson Group.
"We will continue to invest in the skilled technicians, technologies and training that ensure that our customers’ expectations are not only met, but exceeded," Larson added. "It is that commitment that has resulted in the honor of being named the Peterbilt Parts and Service Dealer for 2016."
Larson accepted the award, along with Kory Larson, Chief Operating Officer during Peterbilt’s annual Dealer Meeting, recently held in Palm Springs, Calif.
In addition to recognizing the achievements of the Peterbilt dealer network, the two-day business meeting included presentations and breakout sessions, with focused reviews of the enhanced SmartLINQ connected truck technology and PACCAR’s position on the competitive landscape of the commercial vehicle industry.
"The Larson Group fully utilized parts, service and support technologies offered by Peterbilt and PACCAR Parts in 2016," said David Danforth, PACCAR Parts General Manager and PACCAR Vice President. "They achieved outstanding performance in each Standard of Excellence category, maintained an excellent absorption rate, and were the first in the Peterbilt network to open a TRP all makes parts store."
The Larson Group was founded in 1987 and added three new locations in 2016, for a total of 19 locations in eight states. Additionally, they added six new outside sales staff personnel in 2016.
"The entire team of The Larson Group takes great pride in their business, the Peterbilt brand and focuses on the needs of the customer," said Kyle Quinn, Peterbilt General Manager and PACCAR Senior Vice President. "They embrace and invest in the full range of Peterbilt and PACCAR Parts programs, including full parts and service support of PACCAR MX engine family."
About Peterbilt Motors Company
Peterbilt Motors Company, located in Denton, Texas, has a global reputation for superior quality, industry leading design, innovative engineering and fuel efficient solutions, and is recognized as the "Class" of the industry. Peterbilt provides a comprehensive array of aftermarket support programs through its 350-plus North American dealer locations that complement its full lineup of on-highway, vocational and medium duty products, including alternative fuel vehicles. Peterbilt offers industry leading service and support, including preventive maintenance plans, expedited Rapid Check diagnostic services, automated parts inventory replenishment and 24/7 complimentary Customer Assistance through 1-800-4-Peterbilt. For more information about Peterbilt, visit www.peterbilt.com.
Peterbilt is a PACCAR Company, traded publicly on the NASDAQ as PCAR.